Traditional telephony methods are on their way out with modern VoIP services clearing the path for the future of business telephone systems. The function of a phone call is not going anywhere anytime soon, but the programs we use to make phone calls are changing rapidly. VoIP phone systems are latest and greatest technology for clear, reliable, and affordable business phone systems.
Why Traditional Phone Systems Are Going Out Of Style
Hardwired telephone systems were an amazing invention for their time. They revolutionized the way the world communicated. Unfortunately, there are a plethora of limitations that have been overcome by modern phone systems. The growing demands of the digital age simply cannot be met by old-school phone systems. Features such as call forwarding and voicemail translation to email are fundamental to the productivity of a lot of companies.
In addition to the feature limitations of traditional business phone systems, they also required more hardware. The hardware for these phone systems is expensive, making the upfront cost difficult for smaller businesses. The costs and downtime when the hardware would break down is just another issue that companies would face. Older phone systems are overall more costly for businesses.
What is VoIP?
VoIP stands for voice over internet protocol. Calls that employ VoIP are made via an internet connection. The calls can be made via a standard phone set, through a mobile application, or through a computer application. VoIP calls can really be made through any supported device that has an internet connection.
Switching to VoIP: What to Expect
Switching to a VoIP based service does not have to be a major transition. Users that prefer their desktop phone systems can still have this option. The biggest necessary difference is that the phone will be connected to an ethernet port instead of a phone jack. For more technologically savvy users, there is a plethora of incredible feature to choose from. VoIP representatives at ID Telecom can set up and walk a user through any of the following features:
- Call recording
- Video Conferencing
- Door phone entry buzzer
- Call Routing
- On Hold Music
- Voicemail transcription to email
- Call Screening
- Auto attendant
- Benefits of VoIP Phone Systems
The benefits of VoIP phone systems are a major reason that old phone systems are going out of style. Many of the features that can be implemented with a VoIP system can improve an employees productivity. For instance, voicemail transcription to email allows users to quickly pull up and message in their email, listen to the message and forward it to any other employees without having to go through the voicemail prompts. VoIP phone system can also be significantly cheaper than older phone systems because there are little to no hardware requirements. International phone calls are also significantly cheaper. VoIP can be integrated with a variety of CRM and CMS systems to track call data and initiate click to call features.
Any company that has not yet switched to VoIP is already behind the curve. Luckily, switching to VoIP is easy, quick, and affordable. ID Telecom provides VoIP service and products to Coral Springs, Fort Lauderdale, and surrounding areas. For a quote on VoIP business phone service, contact us today at (954)280-9758.